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FAQ

FAQ

  • How are the accommodations and experiences selected for Rural Escapes?
    At Rural Escapes, we carefully curate our selection of accommodations and experiences to promote the beauty of the Italian rural territory and local traditions. We partner with local farmers, artisans, and community members to offer our clients an authentic and immersive experience. Our accommodations range from cozy farmhouses to charming bed and breakfasts, all of which have been handpicked for their authenticity and connection to the local culture. As for experiences, we collaborate with local guides to offer activities such as wine tastings at family-owned vineyards, cooking classes using traditional recipes, and guided tours through picturesque countryside villages. Our goal is to provide our clients with an unforgettable experience that allows them to connect with the heart and soul of Italy's rural heritage.
  • Is it possible to customize my stay with Rural Escapes?
    Absolutely! Rural Escapes offers customizable travel experiences to suit your unique preferences. Whether you want an adventurous outdoor excursion, a relaxing rural retreat, or a cultural immersion, we can tailor your stay. From selecting accommodations to arranging personalized tours and activities, our team will work closely with you to create a memorable Italian getaway. Just reach out with your ideas, and we'll design an unforgettable rural escape for you.
  • Is it possible to book just an experience without staying overnight?
    We specialize in full Italian getaways that combine stays with local experiences. However, if you want to book just an experience, please write to us. We’ll do our best to accommodate your request.
  • Can Rural Escapes arrange transportation transfers?
    Yes, Rural Escapes can arrange transportation transfers upon request for selected properties. Whether you need to be picked up from the airport or train station, we will do our best to ensure a smooth and comfortable transfer to your accommodation. Our goal is to make your stay as seamless and stress-free as possible, so you can focus on enjoying your getaway. Let us know your transportation needs, and we will take care of the rest.
  • What is the pricing structure at Rural Escapes?
    At Rural Escapes, we aim to provide transparent and valuable pricing for our clients. We offer a variety of packages and customizable options to fit different budgets and preferences. Our pricing varies based on the type of accommodation and the activities or experiences booked. We collaborate with local businesses and communities to ensure fair and sustainable pricing. Additionally, we provide detailed breakdowns of our pricing to help you understand exactly what you are paying for. If you have specific budget concerns or preferences, our dedicated team will work with you to create a personalized experience within your means. Our goal is to make authentic rural experiences accessible and enjoyable for everyone.
  • Can I book events with Rural Escapes?
    Yes, you can book events with Rural Escapes! We are happy to accommodate and evaluate each request based on the specific accommodation's availability and policies. Whether it’s a wedding, private celebration, or another event, feel free to reach out to us with the details, and we’ll assist you in finding the best solution.
  • What is the process to book a stay with Rural Escapes?
    Booking with Rural Escapes is seamless and personalized. Here’s the process: 1. Fill out the request form for your chosen accommodation on our website, including your preferred dates and any specific requirements. 2. Our team will contact the accommodation to secure the best offer for you. 3. We will send you a detailed quotation, including the price, itinerary, and room specifics, for your review. Please allow up to 2 days for a response. 4. Once you confirm your booking, we will guide you through the payment process to finalize your rural escape. We ensure clear communication and transparency for a memorable getaway.
  • How can I book my stay with Rural Escapes?
    Booking with us is simple and personal. Just fill out the request form on our site — tell us your travel dates, preferences, and what kind of stay or experience you’re looking for. We’ll then create a tailored package just for you, combining authentic accommodations and local experiences at a competitive, exclusive price only available through Rural Escapes. No instant bookings — just thoughtful, custom-made escapes.
  • How can I make a group reservation?
    We’re happy to accommodate group requests! Just fill out our booking request form, letting us know the size of your group, your travel dates, and what kind of stay or experiences you're looking for. We’ll tailor a custom package to suit your group’s needs — whether it’s a family getaway, a retreat with friends, or a special occasion — all with exclusive Rural Escapes rates and experiences.
  • How do I change my reservation?
    To change your reservation, simply write to us with your reservation details, and we’ll do our best to assist you. Please note that changes depend on the accommodation’s availability, so while we can’t guarantee modifications, we’ll support your request as much as possible.
  • Are pets allowed at Rural Escapes accommodations
    Yes, most accommodations at Rural Escapes are pet-friendly, but we do require advance notice if you plan to bring your pet. There may be extra fees associated with bringing a pet, so it's important to inform us in advance. Additionally, please specify the breed or dimensions of your dog when making a reservation. We want to ensure that both you and your furry friend have a pleasant stay at our accommodations.
  • What is the cancellation policy?
    Cancellation Policies: 15% of the total amount is non-refundable. The remaining amount may vary depending on the specific accommodation selected and booked. We recommend reviewing the cancellation policy on each accommodation's page for detailed information.
  • Which online payment methods do you accept?
    We accept credit and debit cards, along with major digital wallet solutions.
  • How secure is my credit card information?
    Your credit card information is very secure. We use Stripe, a top-tier payment gateway that complies with PCI-DSS standards. This ensures your payment details are encrypted and processed securely. We do not store any credit card information on our servers.
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